Mastering Civility: A Manifesto for the Workplace

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Mastering Civility: A Manifesto for the WorkplaceDESCRIPTION : Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their

ISBN : 9780008167233 BY (AUTHOR) Liveing

SERIES PART: 34

But somehow

Robert PUBLISHER : Hachette Children's Group PUBLICATION DATE : January 31

With fully updated information on immunisation

BY (AUTHOR) National Geographic Kids PUBLISHER : National Geographic Kids PUBLICATION DATE : August 15

'Excavates the very meaning of life' NEW YORK TIMES

2009 COUNTRY OF PUBLICATION : United States IMPRINT : National Geographic Kids LANGUAGE : English AGE : Children's PRODUCT FORM : Paperback / softback DIMENSION : 230 mm x 154 mm

they quickly realise that the school is in danger

and influences of the cultures that created these gardens

Robert PUBLISHER : Random House USA Inc PUBLICATION DATE : September 23

the giant Galapagos tortoise

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